Senior Living Innovations from Montana to Amsterdam

MayEnews

ILC celebrates its 60th Anniversary as the expansion and renovation continues across the campus.
Kalispell, Montana-based Immanuel Lutheran Communities opened the doors to The Retreat, its newly expanded leading-edge rehabilitative care center! With the expansion, The Retreat has tripled in capacity, growing from 16 to 48 private suites. ILC is also preparing for three big milestones in late June: opening of the new Wooden Nickel Coffee Bar and Lounge plus the renovated Claremont Restaurant featuring a new reservation-only Steakhouse dining option; and opening of The Lodge at Buffalo Hill, a new memory care support center. Read More>>

The Solutions Advisors’ Team Continues to Grow
We are pleased to announce the addition of two new team members, Melinda Stowe and Shannon Martin. As a sales trainer and coach, Melinda’s 13 years of sales and marketing experience will help meet the increased demand for interim sales assistance and sales coaching. Shannon comes with more than 15 years of experience in integrated marketing and has managed accounts in many healthcare industries. Read More>>

How robust is your Resident Referral Program?
Communities with robust resident referral programs know that resident referrals don’t magically occur – you have to ask. Statistically, a prospect who is referred by a resident has a much higher likelihood of converting to a sale. Yet too often communities spend little time and few resources to encourage or reward resident referrals. Read More>>

What We’re Reading – “A Man Called Ove”
We’ve all had the grumpy next door neighbor that nobody likes. That’s Ove, at least until a lively young family moves in next door and gets to know Ove’s backstory. It’s a lesson in really getting to know a person through their stories. Read More>>

In Case You Missed It
Read this amazing story about a Dutch Village on the outskirts of Amsterdam where all the residents have dementia and live relatively normal lives within the confines of a small town. Read More>>

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